{"id":3607,"date":"2023-05-18T08:59:04","date_gmt":"2023-05-18T05:29:04","guid":{"rendered":"https:\/\/fgatena.com\/en\/?page_id=3607"},"modified":"2023-06-08T10:58:31","modified_gmt":"2023-06-08T07:28:31","slug":"iso-100022018","status":"publish","type":"page","link":"https:\/\/fgatena.com\/en\/iso-100022018\/","title":{"rendered":"ISO 10002:2018"},"content":{"rendered":"

ISO 10002 standard provides guidance for organization to plan, design, develop, operate, maintain and improve an effective and efficient complaints -handling process for activities It is intended to benefit an organization and its customers, complainants, and other relevant interested parties.The information obtained through the complaints-handling process can lead to improvements in products and processes and, where the complaints are properly handled, can improve the reputation of the organization, regardless of size, location and sector.<\/p>\n

In a global marketplace, the value of using an International Standard becomes more evident since it provides confidence in the consistent treatment of complaints An effective and efficient complaints-handling process reflects the needs and expectations.<\/p>\n\"\"\n","protected":false},"excerpt":{"rendered":"

ISO 10002 standard provides guidance for organization to plan, design, develop, operate, maintain and improve an effective and efficient complaints -handling process for activities It is intended to benefit an organization and its customers, complainants, and other relevant interested parties.The information obtained through the complaints-handling process can lead to improvements in products and processes and, […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/template-home.php","meta":{"footnotes":""},"class_list":["post-3607","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nISO 10002:2018 - Foulad Gostar Atena<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fgatena.com\/en\/iso-100022018\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ISO 10002:2018 - 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